Blocked Sewer Drains – All You Need to Know

A blocked sewer drain is not just an inconvenience, it can also cause very serious problems for your toilets, bathtub, washing machine, showers and sinks if left too long without being fixed. It can also be a health and hygiene issue.

How do I know if my sewer drain is blocked?

Luckily, it is usually easy to identify when you have a blocked sewer drain, which means you can have a plumber attend to it as quickly as possible. Some signs that your sewer drain may be blocked include:

  • Wastewater reappearing in your sinks, shower or bathtub;
  • A bubbling or blocked toilet (especially when you are using another sink or shower); and/or
  • Foul odour coming from your drains.

These issues occur because when a sewer line is blocked up, the water cannot flow freely through it the way it was intended. Instead, the wastewater flows back up through the pipe and exits at the lowest most point, which is usually the drain in the shower.

What causes a blocked sewer drain?

  • Tree roots are the primary cause of blocked sewer drains. Tree roots are attracted to the moisture contained in the drains and thrive due to the constant supply of water. Clogs caused by tree roots are more commonly found in older homes but take place in newer homes as well. Tree root growth can also occur outside of the pipe and over time the sheer pressure of their weight can cause the pipe to collapse in on itself.
  • Un-flushable items such as wet wipes, sanitary products and paper towels are becoming increasingly more common as the cause of blocked sewer drains. Most of these products will feature a warning on their packaging that they are not safe to flush – and there is a good reason for that!

If your sewer is blocked, it is important that you act quickly. A blocked sewer drain means that the sewerage has no way of departing your plumbing system and this can result in raw sewage flowing back up through your drains and into your home.

A blocked sewer drain is not to be taken lightly and could cause significant damage to your home and your health if not acted upon quickly.

If you suspect there is a clogged sewer drain in your home:

  1. Turn off the water main, which will normally be located outside your house.
  2. Call Plan B Plumbing – a licensed, experienced plumber – right away.

Plan B Plumbing Solutions

When it comes to plumbers, finding one you can really trust can be a stressful task. Based in South Oakleigh servicing Chadstone and surrounding suburbs, Plan B Plumbing Solutions are well known and trusted, already having made a name for themselves as an industry leader in the plumbing sector.

Offering a range of services, and a zero-dollar call out fee and free quotes, Plan B Plumbing Solutions are committed to getting the job done right. That’s why Plan B Plumbing Solutions should be your plan A when it comes to your plumbing needs.

Plan B Sponsors East Bentleigh Soccer Club

Plan B becomes a Gold Sponsor

This month, Plan B Plumbing Solutions announced its support for East Bentleigh Soccer Club by becoming
a Gold Sponsor for the upcoming 2020 season.

East Bentleigh Soccer Club was established in 1979 with the aim of providing the local community with a
family-friendly club that allowed people of all ages to learn, play and enjoy soccer. Considered to be a
local treasure, East Bentleigh Soccer Club caters to soccer enthusiasts from the age of four upwards and
currently comprises more than 700 players, 120 of which are girls.

Oakleigh Plumbers

Co-founded by Anthony and Emily Hunter in 2014, Plan B Plumbing Solutions is an Oakleigh-based
business, which services Metro Melbourne. Plan B Plumbing Solutions specialises in non-invasive sound
and infrared leak detection services, CCTV drain inspection, damage assessment reporting, roof
inspection and plumbing repairs. Anthony boasts more than 23 years’ experience in the plumbing
industry and works with a team of three plumbers and an apprentice, while Emily’s almost-three-decades
in administration, marketing and customer service solidifies Plan B Plumbing Solutions’ focus on superior
client care and quality workmanship.

Supporting the local community

Being a local sporting association that is operated by the goodwill of volunteers in the community, East
Bentleigh Soccer Club relies on the support of neighbouring businesses each season. Plan B Plumbing
Solutions’ sponsorship of East Bentleigh Soccer Club will assist the Club in being able to support more
players and teams who want to join in and play soccer in their local community. Of the sponsorship,
Anthony and Emily Hunter say “East Bentleigh Soccer Club is a family-friendly club and very community-focused.

As a sports club, they promote individual and community involvement and wellbeing. Both our boys played soccer there and it seemed a perfect fit. As they say: healthy body, healthy mind.”

As part of Plan B Plumbing Solutions’ commitment to the community, all East Bentleigh Soccer Club
members are entitled to a 10% discount on plumbing work, which includes a 7-year guarantee on workmanship.

To receive a quote for our services please contact us on 1300 075 262.

Leak Detection: What You Need To Know

Water Leak Detection

Did you know?

  • A leaking tap can waste up to 10,000 litres of water a year.
  • A constant trickle of water into the toilet bowl wastes around 9,000 litres a year.

If you suspect you have a leak and want to make sure, Plan B Plumbing has the latest technology and state of the art equipment to help you get to the bottom of it. Even the smallest of leaks can be detected. Plan B Plumbing Solutions have earned the reputation of being the best leak detection experts in Melbourne. We have a range of specialist equipment like thermal imaging technology, acoustic pipe location, tracer gas, and the Mini Snooper. If there is a leak, we’ll find it.

Leak detection can be a tricky task to do on your own. At a general level, you should look in the kitchen, laundry or bathrooms for dripping taps or leaking washing machines and dishwasher connections. Damp patches on the wall may also indicate a leak. You should regularly test your garden irrigation system for leaks, too. Irrigation systems can often use the most water in a household and leaks in these systems can be very costly.

CCTV Drain Inspection 

Have you noticed cracks in your walls, or movement in the paths around your home? If you answered “yes”, then there may be an issue with your underground sewer or stormwater services. Plan B Plumbing Solutions offer full-colour drain camera CCTV inspections. Using a state of the art CCTV push camera system technology, we can locate blockages or structural defects within your stormwater and sewer drains. The drain camera allows for accurate diagnosis of your stormwater and sewer drains by locating cracks, breaks, tree root entry and other potential problems that can cost you significant money if left unattended. Plan B Plumbing is not just skilled at detecting any drainage issues, we are highly qualified and experienced with repairing them. Licensed and able to assess any drainage and sewerage systems, you don’t want to trust anybody else.

Roof Inspection

Plan B Plumbing Solutions specialises in assessing and reporting on roof leaks across all of Melbourne. Our qualified roof plumbers will assess your entire roof for defects and advise you on the outcome. There may be cracked tiles, blocked gutters, deteriorated silicon or mortar, issues with solar matting or solar panels, issues with your air conditioning units, and more. Plan B Plumbing will also tell you if your roof has been built to Australian Standards, ensuring your builders are kept honest. Some roofs may become difficult to reach with traditional methods due to their height or pitch, and, therefore, Plan B also offer roof inspections with the use of drone technology. With the use of our high-flying drones, our team can easily access, assess and diagnose your roofing problems safely and effectively. For any defects that are found affecting your roofing system, we will service all repairs from small inconsistencies to large full sheet replacements.

Plan B Plumbing Solutions

When it comes to plumbers, finding one you can really trust can be a stressful task. Based in South East Melbourne, Plan B Plumbing Solutions are well known and trusted, already having made a name for themselves as an industry leader in the plumbing sector.

Offering a range of services, and a zero-dollar call out fee and free quotes, Plan B Plumbing Solutions are committed to getting the job done right. That’s why Plan B Plumbing Solutions should be your plan A when it comes to your plumbing needs. We provide all clients with a comprehensive written report outlining the defects found and the repair strategies required to ensure the leaks are stopped.

Why You Need Regular Roof Inspections

Roof Inspections

At Plan B Plumbing Solutions, we offer a number of plumbing services, from infrared water leak detection, CCTV drain inspection, thermal imaging, and more.  One area we specialise in is residential and commercial roof inspections across Melbourne. We conduct comprehensive roof inspections across Melbourne and service all repairs from small roof defects to large full sheet replacements.

Our qualified team of roof plumbers will assess the condition of the roof and provide you with a comprehensive written report that highlights any defects found. It will also outline the repair strategies required to ensure that the leaks are stopped.

In addition to our standard roof inspections, we also offer roof inspections with the use of drone technology. With the use of our high-flying drones, our team can easily access, assess and diagnose your roofing problems safely and effectively. Our state of the art drones makes roof inspections for properties above three stories or with a steep pitch easier, safer, faster and less costly. The drone can access almost any part of the building, and collect useful information using high-quality image and video. The drone transmits the data instantly to the inspection team on the ground or through the Cloud, allowing us to analyse the data and generate reports without putting anyone at risk.


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Why Do You Need A Roof Inspection?

If you notice water damage within your home on the ceilings, around the cornices or dampness on the walls, skirting boards or carpet, a thorough roof inspection is required to ascertain the extent of any roof damage. A comprehensive roof inspection will include an interior and exterior evaluation of the roof’s structure. This includes assessing the roofs guttering systems and giving you advice on whether your roof has adequate drainage and meets Australian Standards. Our roof plumber will also examine the interior of the house including the ceilings and walls for any dampness or water leaks, as well as any roof and attic spaces for any internal evidence of wind, water or hail damage.

Thermal imaging and moisture meter readings form part of our standard testing procedure when assessing the interior of your home for any water damage. Most people assume their roof is well made and properly installed; but in reality, roofs are quite vulnerable as they are exposed to all the harsh elements of Melbourne’s unpredictable weather. It is also prudent to have your roof analysed and inspected, especially after heavy rain or violent storms. If you do notice any internal water damage, it is critical that you have an experienced Melbourne roof plumber carry out a roof inspection as soon as possible to prevent ongoing water damage to the interior ceiling or walls. Not doing so can result in more costly repairs in the long term.

A roof that is flawed in any manner has the potential to put you and your loved ones at risk. Furthermore, severe roof damage can result in costly repairs or even a full roof replacement that decimates your finances. The solution is to be proactive with regular professional roof inspections with Plan B Plumbing Solutions.

Plan B Gives People Knowledge About Roof Inspections

A bit about us: Plan B Plumbing Solutions was co-founded by Anthony & Emily Hunter in 2014. Anthony is a Licensed Master Plumber with over twenty-three years of experience in the plumbing industry. Emily has more than twenty-five years’ experience in administration, marketing and customer service. We understand the importance of superior customer service and quality workmanship at all times. Our team consists of four full-time plumbers, an apprentice and two full-time administration staff in the office which means there is always someone available take your queries and answer any concerns you may have regarding your plumbing needs.

At Plan B Plumbing Solutions, we aim to educate our customers to fully understand their roof structure, its condition, and any immediate or potential problem areas – and locate exactly where any damage may have occurred. When it comes to roof inspections, unfortunately not many homeowners put it on their priority list. We often take roofs for granted, until there’s a leak of course.

Typically, tiled roofs last for 30 years. That life span can be cut short drastically if early water damage signs aren’t noticed early enough or are ignored. Your roof is the first line of defence for your home, protecting your home from weather damage. Sun, wind, rain, hail, lichen, trees and so on will lead to roof deterioration over time. Quality of materials and installation is an important factor as well.

Regular roof inspections will ensure that the roof is taken care of properly and early damage is dealt with swiftly, allowing you to repair small problems now rather than having to replace a neglected roof entirely later. We often suggest to our customers to have their roofs inspected twice annually and Plan B Plumbing Solutions is a leader in the industry for roof inspections. When choosing an experienced and qualified roofing plumbing company in Melbourne – with great customer reviews – think Plan B Plumbing Solutions; you won’t be disappointed.

Why You Should Read Plumber Reviews

Plan B’s Premium Service

At Plan B Plumbing Solutions, one of the goals we have set for ourselves is to set a standard for our industry. We aim to provide exceptional customer experience and change what people think and expect from plumbers. We are doing this by providing the best in customer relations along with premium service and attitude. We are not your average plumbing company.

In an effort to find your next plumbers in Melbourne for the job, we’d suggest taking a look at their reviews. Examining a company’s digital presence can be done from the comfort of your own home, and can offer an insight to what the company is like beyond their own website and what type of knowledge they have specific to your needs. You should be able to see a pattern in the reviews, with people from all different walks of life leaving comments and recommendations to others. 

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Word of mouth is one of the greatest forms of recommendation and this is where having an online presence is so powerful. At a glance, you can see if the plumbers you’re looking to hire take their job seriously, (while still having fun!) and if they are prepared to show up on time and deliver exceptional results.

We had Plan B Plumbing Solutions Pty Ltd at our home on 6.6.’19 and 7.6.’19 – replacing storm water pipes and downpipes. Absolutely impressed with the quality of work, and the manner in which the men conducted themselves… they went over and above requirements, made sure they cleaned up everything, took their rubbish away, were courteous and helpful. I would recommend them to anyone who needs trustworthy, reliable, honest ‘tradies’! –  Sylvia Rawlinson

Looking at the reviews left by real customers you can get a better picture for what the services they provide are like. Reading through them, do they tick all your boxes? Do you get a feel that the reviews are genuine and natural? While reviews are not an exact tell, they are an excellent starting point and can weed out companies that are not doing right by their customers. 

Anthony and his team were great to deal with. I needed help with a water leak under the house at my elderly mothers home which meant travelling some distance to be there. They turned up on time, fixed the problem quickly and provided great advice. They were incredibly courteous to deal with. I would highly recommend!!  – Cat Harding

We have used Plan B on a few occasions now. At our rental property, at our own home and at my parents’ house for various plumbing jobs. On each occasion our experience has been fabulous. Professional, reasonably priced and on time! Highly recommend. – Casey Coocoo

A great company welcomes reviews of any kind and takes them as an opportunity to communicate and become better at what they do. So next time you’re looking for a plumber, or provider of any service, take a read through their reviews. It can be quite easy to pick the good companies from the bad.

When choosing a plumbing company in Melbourne with great customer reviews, think Plan B Plumbing Solutions; you won’t be disappointed.


Renovating Your Bathroom? Think Plan B Plumbing Solutions

Are you considering a bathroom renovation in Melbourne ? If that’s a yes then Plan B Plumbing Solutions is your professional and reliable plumbing trade to call upon. Armed with more than twenty years of industry experience and glowing customer reviews, we are well-equipped with the knowledge and expertise to perform outstanding bathrooms renovations in Melbourne.

Many people choose to renovate their bathrooms due to tired, old-looking amenities as well as to increase the bathrooms’ spaciousness. Upgrades to the design layout and such as the shower, bath, sink, vanity and  tap ware can transform your bathroom into that relaxing haven you’ve aways dreamed of. Changing the colour scheme to suit your preference and complement your homes décor can increase the aesthetic appeal of your bathroom and make a huge difference to your home.

Plan B Plumbing Solutions delivers expert advice on the plumbing requirements for your bathroom renovation in Melbourne; if you are considering renovations, think Plan B Plumbing Solutions.

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The Plan B Plumbing Solutions Service

When considering undertaking bathroom renovations in Melbourne, our fully-qualified and experienced Plumber will schedule an appointment to visit your home and assess the plans for your renovation. Our best plumbers in Melbourne conducts themselves with the utmost professionalism and integrity and we value transparency.

We can determine the specifications tailored to suit your requirements and provide a set cost and a comprehensive written quotation based on your needs.

Our expertise with project management of various scales is second-to-none and we are committed to delivering outstanding workmanship. Delivering exceptional client service is our aim and we exceed expectations with plumbing requirements for bathroom renovations in Melbourne.

Once you have accepted our quotation, our Plumber will arrange a time to disconnect your plumbing services such as the sink, shower, bath and toilet. Once the demolition of your existing bathroom is complete and you have the correct plumbing fixtures, we will attend to conduct a ‘rough-in stage’ which involves the installation of hot, cold and waste pipes as per the plans.

Committed to ensuring premium-quality workmanship, we check that the plumbing aspects are a perfect fit for installation of taps, toilets and vanities. Once the tiling and joinery is complete, our Plumber will return to install all plumbing fixtures and tapware and ensure that everything is functioning smoothly for you.

Why Choose Plan B Plumbing Solutions?

When seeking a plumbing company to engage with for your bathroom renovations in Melbourne, it is recommended to seek one that is fully-licenced and experienced in the trade. We are Master Plumbers armed with extensive expertise and knowledge and provide a quality service which is cost-effective.

A guarantee is important when seeking a quality Plumber and Plan B Plumbing Solutions offers a six-year guarantee on all of our plumbing work including for bathroom renovations in Melbourne.

Renovations can be a messy task therefore selecting a company who respects your home and ensures that minimal mess is made and everything is tidied up at the end is important. That is what you receive when you engage with Plan B Plumbing Solutions. We treat our clientele and their homes with the utmost respect and are committed to exceeding expectations.

Staying abreast of the latest trends for bathroom renovations in Melbourne, we utilise premium-quality materials and equipment to ensure we achieve exceptional workmanship. Furthermore, we accomplish projects with efficiency and deliver within a timely manner so you have your renovation achieved within your expected time-frame.

When choosing a plumbing company for your bathroom renovations in Melbourne, think Plan B Plumbing Solutions; you won’t be disappointed.

Visit REECE our trade partners website and start planning your new bathroom today. Watch the video tutorials and download their help guides to get the most out of designing your bathroom.

You might also interested in “Meet Judy, Plan B Plumbing Solutions’ Admin Manager“.


The Plan B Team

Meet Judy, the friendly voice on the end of Plan B Plumbing Solution’s phone. She is often the first point of contact for customers who need plumbing jobs done in the Melbourne area.

Judy has an extensive history of administrative experience in a variety of different fields, and brings her knowledge and skill to the role. Judy manages the job bookings for the plumbing team, as well as handling customer queries which keeps her very busy.

Judy started in Plan B Plumbing’s Oakleigh office in February this year, but has since moved to Adelaide to be with her family, and now works remotely.

Plan B Plumbing Solutions is a family-oriented business and were happy to give Judy the opportunity to work from home, and with modern technology, the distance isn’t an issue.

Studies suggest that businesses who offer and support flexible work like Judy’s benefit from higher levels of employee retention, more employee engagement, reduced turnover, and increased productivity and autonomy. Higher employee satisfaction also has a positive impact on workplace culture and employee wellbeing.

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Judy, Plan B Plumbing Admin Manager

Between taking customer calls and booking plumbing jobs, Judy found a few minutes to answer the traditional Plan B Plumbing Solutions getting to know you quiz.

What fad or trend do you hope comes back?

Drive-in theatres (more fun being able to chat and laugh without bothering others)

What fictional place would you most like to go?

Shangri La

Who’s your go-to band or artist when you can’t decide on something to listen to?

Depending on the mood, either Dean Lewis or Van Morrison

What would be your spirit animal and why?

Eagle/dove – fly above to see the bigger picture and being powerful without the need to be a predator

What are three interesting facts about you?

1.I have a twin sister who won runner up for the district netball back in the day – guess who won best player that season?

2. I once got dragged onto the stage at a uni gig to play 1 song on the bass guitar, as the band knew I’d been practising it and had great fun making a fool of me!

3. I had a few seconds of fame as an extra in the crowd shot on the first episode of the Australian Bloom series released earlier this year.

What do you do to get rid of stress?

Take deep breaths, go out and have a drink or two with friends, or dance it off

What’s your favourite way to waste time?

Play Luminosity and Sudoku on my mobile phone

Judy is an essential part of the Plan B Plumbing Solutions team and supports their 5 plumbers who provide quality work and innovative plumbing solutions in the Melbourne area.

Looking for a plumber in Melbourne ? Call Plan B Plumbing Solutions for a quote on 1300 075 262.

You might also be interested in “Thermal imaging Leak Detection“.


Why Plan B Plumbing Solutions Uses Thermal Imaging

Thermal imaging is not exactly new technology, but the way we have evolved to use this technology to help us has changed in past years. More specifically, thermal imaging has grown in the tradie world, finding its way into the hands of plumbers.

Plan B Plumbing Solutions is one of these plumbing businesses utilising thermal imaging to help track leaks and assist them in doing their job more effectively and efficiently. But why are they using thermal imaging? And how does thermal imaging even work? Is it safe? All those questions and more are answered as we take you through why thermal imaging is a great tool for plumbers, and how Plan B Plumbing Solutions are using it for effective results.

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What Is Thermal Imaging

If you’re not familiar with the term, thermal imaging is the use and method of using equipment that uses heat and thermal sensory and infrared to show images of objects through their temperature. It is especially helpful in low visibility areas, like the harder to reach and view areas of your home. Thermal imaging allows the user to locate problems and track issues that may not be visible to the naked eye, or issues that may be hidden.

How Plumbers Use It in Leak Detection

Think about all the pipes and intricate plumbing around your house right now. Everything works together in a way, all the pipes joined where they are supposed to, all the water going where it should. That’s what usually happens, at least. But what happens when a leak is sprung somewhere that you can’t see, or something is not going quite right? You call a plumber. The plumber’s first job then is to track down the problem. Of course, you probably don’t want him ripping out dry wall or digging a hole in your bathroom to try and find what is only a suspected problem. This is when thermal imaging comes in handy for plumbers, as they use thermal imaging to identify leaks and problems within the plumbing, without having to destroy your house in the process. Thermal imaging is the solution to a problem plumbers have long had, and the technology helps them make their work more effective, which as a customer you want! Plumbers also use it to save time and money. Ripping apart walls and taking down buildings to see a pipe or check out a leak is going to take a lot longer and cost a lot more money than a simple camera or live device seeing what is going on behind your walls.

What You Need To Know

If you’re wondering if it’s safe, you can rest assured that it is completely safe. Thermal imaging uses no radiation, and doesn’t emit any type of harmful rays that could affect you or anyone living where a thermal imaging equipment has been used.

Thermal imaging equipment is also very accurate. The temperature gauge usually allows a difference of 2 each way up and down the scale, but it is usually very accurate of the surface temperature. Thermal imaging can’t see through glass at this stage, as glass is reflective. However, there isn’t much else thermal imaging can’t do, which is why it is such a versatile and handy tool for plumbers.

If you need a plumber to detect a leak or use infrared technology to help spot a plumbing problem in your home, Plan B Plumbing Solutions provides Leak Detection service –  a fast and accurate service to those in Melbourne. Contact them today to find out how they can assist you in your plumbing problem.

You might be interested in “Plan B Plumbing welcomes Taya to the team“.


Plumbing Solutions’ newest First Year Apprentice

Meet Taya, Plan B Plumbing Solutions’ newest First Year Apprentice. Almost as rare as hens teeth, Taya is one of the very few female plumbers in Australia. Numbers show how few women are represented in the plumbing industry so we are pretty excited to have Taya as a part of our team.

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Due to long-held gender stereotypes and misconceptions that trades are hard and dirty work, women are underrepresented in plumbing and other trades in Australia. Fact is, with the right techniques and the right tools, plumbing can be done by either gender.

Not only is Taya not afraid to get her hands dirty, but she also says being outside and getting dirty is one of her favourite things at work and in her free time! She hopes to inspire a new generation of female plumbers and other lady tradies to get out there and give it a go.

While she has only just started working as a first-year plumbing apprentice, Taya has already impressed the boss with her can do attitude and has a promising future with Plan B Plumbing Solutions ahead of her.

Taya is quick to learn and is thriving on the variety of a career in plumbing. She enjoys learning new things and taking on new challenges every day, both mental and physical.

Taya also likes problem-solving and loves helping our customers with their plumbing problems.“It’s cool to be helping people by fixing things that they can’t fix themselves,” she says.

Between smashing stereotypes and fixing leaky pipes Taya completed a fun Q & A that all-new Plan B Plumbing Solutions employees complete.

Who is your hero and why?

My hero would hands down have to be my mum for always being my biggest fan and personal cheer squad. Cheers mum!

If you could live anywhere, where would it be and why?

If I could live anywhere I would pick Jamaica because I feel like they would have a lot of funky hats and I love funky hats.

What music are you listening to at the moment?

I’m currently listening to Slowly Slowly, always got their stuff on repeat.

What was the title of the last book you read?

Muffin cookbook, no idea what it was called.

What is your biggest fear?

My biggest fear would have to be losing my mates.

What motivates you to work hard?

My biggest motivation for me to work hard at the moment would be so one day I can be a better plumber than my boyfriend.

While some customers might be surprised to see Taya, a female plumber, when the Plan B Plumbing Solutions team attends their job, we hope that she will be the first of many females on our team and many more in the plumbing industry.

She joins a hard-working team providing quality plumbing work, quick turnaround, and exceptional customer service in the Melbourne area.

Looking for a plumber? Contact Plan B Plumbing Solutions for a quote on 1300 075 262.

You might also be interested in “Meet the makers behind Plan B Solutions


Meet the team at Plan B Plumbing

Plan B Plumbing Solutions is the Melbourne based Plumbing Company founded by husband and wife team Anthony and Emily Hunter. Starting the business in 2014, Anthony and Emily have seen their company go from strength to strength and they continue to grow.

Starting out as just two, in small home office, they now employ over 10 staff and operate the business from their own office in Oakleigh.

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They have come together to create this Melbourne plumbing business, combining expertise from across the board to deliver the results they do. Plan B Plumbing have proven themselves as leaders in the Melbourne plumbing industry.

Anthony has over 23 years’ experience in plumbing, setting himself up as an expert and industry leader in the plumbing field.

Emily has over 25 years of marketing and customer service experience, moving on from a corporate role into her current position as Operations Manager within Plan B.

The Team

While both Emily and Anthony have been working tirelessly to create this business, the team at Plan B Plumbing wouldn’t be complete without their hard-working group of plumbers attending to jobs across Melbourne.

Also part of the team are three Virtual Assistants, giving Emily & Anthony the opportunity to focus more on clients and less on admin.

The team are all about providing the best quality plumbing solutions and customer service, making sure your plumbing needs are met while also having a quick turnaround time that doesn’t compromise on quality.

The team work together seamlessly to create the results they do, and most importantly – they love what they do!

The Technology Difference

The Plan B Plumbing difference lies within their use of technology.

Using their bespoke project management app, each plumber is equipped with an iPad when they set out to inspect, investigate and resolve the plumbing problem.

With a mix of expertise on their end, and the effectiveness of the app, the plumbers are able to generate a report with all their findings straight back to the office fast and efficiently.

This has changed the game for their clients within the insurance industry, making their report turnaround time of 24 hours well above industry standard.

Plan B Plumbing uses state of the art and non-invasive technology to detect leaks and plumbing issues, such as the ‘Thermal Imaging Leak Detection’, which can greatly improve the time and ease of locating and fixing a problem.

Plan B Plumbing also uses technology such as drones, CCTV cameras, and gas & acoustic detection to assist with their job, proving once again they are experts within their industry.

We asked this husband and wife plumbing duo how they make it work?  Their answer  … “Laughter, tears, coffee and red wine”.

Looking for a plumber for your next project? Plan B Plumbing Solutions can help you with all your plumbing needs.

Their team can assist you with all your enquiries, your next big plumbing project or if you need a plumber right away. Their equipment and expertise will make sure your job is completed to your satisfaction.

Contact them to chat with one of their friendly team members and get a quote today 1300 075 262.

You might also be interested in Plan B Sponsor Lea at the AUS Pacific Championships“.