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How To Turn Your Water Off In An Emergency

How To Turn Your Water Off In An Emergency

In an emergency, the ability to locate your water main quickly and efficiently in order to turn it off can help you prevent disastrous damage to your home. If a pipe bursts in the middle of the night, you’ll need to be able to turn off the main quickly. But, where is it?

LOCATE YOUR WATER MAIN TAP:

Your water main can fly under the radar and escape your notice. We always recommend checking the location of your water main whenever you move into a property so that you know where it is in an emergency.

So, where should my water main be?

  • MODERN SUBURBAN HOMES
    • Most commonly, the water main is inside the front boundary fence
  • OLDER TERRACE/SEMI PROPERTIES
    • In terrace or semi properties, the main may be shared with adjoining properties. Those with galvanised iron pipes (not copper) may not have a meter.
  • NEWER PROPERTIES
    • Newer properties may have a remote read meter device
  • APARTMENT BLOCKS
    • The water mains are commonly shared between all units, however if you do have an individual water main, it may be in the carpark or services area with your apartment number marked.
  • OFFICES & FACTORIES
    • Generally, the water mains may be shared and are usually at the front of the complex. If you have an individual meterm it should be near your business unit’s front door.
  • PROPERTIES WITH RECYCLED WATER SYSTEMS
    •  If you have a recycled water system, you should have two purple metres. One is for drinking water, and the other is a separate recycled water meter.

TURN OFF THE WATER MAIN:

Next to your water main will be the tap. Turning this tap off will restrict the flow of water that is threatening to flood your property. 

  • Generally, you will need to turn the tap clockwise to turn it off
  • Make sure you turn it off firmly
  • The tap may be difficult to turn. If you’re struggling with bare hands, try putting on gloves and/or using a spanner, shifting wrench or pliers.

CONTACT PLAN B PLUMBING:

Congratulations, you’ve successfully prevented any more water entering your property and have stopped the impending water doom!

You’re now ready to contact Plan B Plumbing who will identify the cause, fix the problem and have your water running in no time. We service properties throughout South Oakleigh, Oakleigh, Oakleigh East, Chadstone, East Malvern, Glen Iris, Bentleigh and South Eastern Suburbs!

26 Aug 2021
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Catherine P

A time was scheduled for Plan B Plumbing Solutions to attend my premises at 8.00am. The appointed plumber Terry and his apprentice arrived at my prope ...Read morerty exactly on time and were very attentive and courteous right from the outset. Terry spent considerable time to listen and discuss with me in detail the plumbing problems that needed addressing. After inspecting my property he demonstrated he was very thorough and his extensive plumbing knowledge enabled the cause of my longstanding issues to be identified. I am so thankful for Terry for being a genuine, authentic person wanting to help resolve a difficult matter. I would not hesitate to recommend Plan B Plumbing Solutions to any of my family and friends.Show less

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Helen C

Highly recommend Plan B Plumbing - wont be my Plan B totally my Plan A go to plumber from now on. Been looking to find a good honest plumber for years ...Read more that is local to my area. So thrilled to have found you guys. They come at the scheduled time have reasonable rates and are fuss free and have covid smart practices in place. Good old fashioned honest service thanks Plan B plumbing you are fabulous. Very happy customer.Show less

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Steve T

I feel very lucky to have found Plan B Plumbing because they carried out a critical roof repair for us promptly and I am very happy with the result. I ...Read more find the find the quality of their work excellent and their written report on completion of the job was thorough and informative. I found Anthony easy to communicate with and he was friendly and knowledgable and has a can-do attitude I greatly appreciate. My experience with Plan B Plumbing has been everything I hoped for. I will use their services again in future without hesitation. Show less

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John B

Anthony and Terry arrived on time they were professional, very friendly and worked very efficiently in short did a great job. That combination is all ...Read moretoo rare these days from my experience. I'll be keeping their number for future work. Anthony also has excellent taste in footy teams (Terry not so much:) Thanks for a great job Cheers JohnShow less

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Tim M

Having an experienced roof plumber makes all the difference. I've had 3 visits at our property and Plan B were the only ones that could identify the i ...Read moressue. The roof plumber that came out was very clear about expectations, explained everything clearly so a novice like me could understand and outstanding customer service. Highly recommend.Show less

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Larn B

I really appreciate the prompt and professional service. Navigating a reported mould is a really tricky thing to problem solve. I've done a lot of rea ...Read moreding on ventilation, condensation and mould! We have found your business to be extremely professional and I'll be recommending your services to our managing agent.Show less

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Gabe L

I just wanted to send you both a quick note to say Thank You for your prompt response and assistance. I also wanted to let you both know that Terry wh ...Read moreo attended this morning was an absolute pleasure to deal with. Very professional, prompt and nothing was too difficult. In my opinion a credit to your business.Show less

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Sylvia R

We had Plan B Plumbing Solutions Pty Ltd at our home in June, replacing storm water pipes and downpipes. Absolutely impressed with the quality of work ...Read more, and the manner in which the men conducted themselves. They went over and above requirements, made sure they cleaned up everything, took their rubbish away, were courteous and helpful. I would recommend them to anyone who needs trustworthy, reliable, honest 'tradies'!Show less

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Nina L

Booked a time, they arrived when they said they would, they did the work then cleaned up. Job done. We highly recommend this Tradie and his Team. They ...Read more know their stuff. It’s a 5 star recommendation from us ! Thank you Plan B Show less

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Tash & Mike K

Thank you for your prompt service in getting to our property and for resolving our issue fast. Very professional and friendly. Highly recommend :) ...Read more know their stuff. It’s a 5 star recommendation from us ! Thank you Plan B Show less

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