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Why You Should Read Plumber Reviews

Why You Should Read Plumber Reviews

Plan B’s Premium Service

At Plan B Plumbing Solutions, one of the goals we have set for ourselves is to set a standard for our industry. We aim to provide exceptional customer experience and change what people think and expect from plumbers. We are doing this by providing the best in customer relations along with premium service and attitude. We are not your average plumbing company.

In an effort to find your next plumbers in Melbourne for the job, we’d suggest taking a look at their reviews. Examining a company’s digital presence can be done from the comfort of your own home, and can offer an insight to what the company is like beyond their own website and what type of knowledge they have specific to your needs. You should be able to see a pattern in the reviews, with people from all different walks of life leaving comments and recommendations to others. 

Plumber Reviews

Word of mouth is one of the greatest forms of recommendation and this is where having an online presence is so powerful. At a glance, you can see if the plumbers you’re looking to hire take their job seriously, (while still having fun!) and if they are prepared to show up on time and deliver exceptional results.

We had Plan B Plumbing Solutions Pty Ltd at our home on 6.6.’19 and 7.6.’19 – replacing storm water pipes and downpipes. Absolutely impressed with the quality of work, and the manner in which the men conducted themselves… they went over and above requirements, made sure they cleaned up everything, took their rubbish away, were courteous and helpful. I would recommend them to anyone who needs trustworthy, reliable, honest ‘tradies’! –  Sylvia Rawlinson

Looking at the reviews left by real customers you can get a better picture for what the services they provide are like. Reading through them, do they tick all your boxes? Do you get a feel that the reviews are genuine and natural? While reviews are not an exact tell, they are an excellent starting point and can weed out companies that are not doing right by their customers. 

Anthony and his team were great to deal with. I needed help with a water leak under the house at my elderly mothers home which meant travelling some distance to be there. They turned up on time, fixed the problem quickly and provided great advice. They were incredibly courteous to deal with. I would highly recommend!!  – Cat Harding

We have used Plan B on a few occasions now. At our rental property, at our own home and at my parents’ house for various plumbing jobs. On each occasion our experience has been fabulous. Professional, reasonably priced and on time! Highly recommend. – Casey Coocoo

A great company welcomes reviews of any kind and takes them as an opportunity to communicate and become better at what they do. So next time you’re looking for a plumber, or provider of any service, take a read through their reviews. It can be quite easy to pick the good companies from the bad.

When choosing a plumbing company in Melbourne with great customer reviews, think Plan B Plumbing Solutions; you won’t be disappointed.

13 Sep 2019
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Catherine P

A time was scheduled for Plan B Plumbing Solutions to attend my premises at 8.00am. The appointed plumber Terry and his apprentice arrived at my prope ...Read morerty exactly on time and were very attentive and courteous right from the outset. Terry spent considerable time to listen and discuss with me in detail the plumbing problems that needed addressing. After inspecting my property he demonstrated he was very thorough and his extensive plumbing knowledge enabled the cause of my longstanding issues to be identified. I am so thankful for Terry for being a genuine, authentic person wanting to help resolve a difficult matter. I would not hesitate to recommend Plan B Plumbing Solutions to any of my family and friends.Show less

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Helen C

Highly recommend Plan B Plumbing - wont be my Plan B totally my Plan A go to plumber from now on. Been looking to find a good honest plumber for years ...Read more that is local to my area. So thrilled to have found you guys. They come at the scheduled time have reasonable rates and are fuss free and have covid smart practices in place. Good old fashioned honest service thanks Plan B plumbing you are fabulous. Very happy customer.Show less

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Steve T

I feel very lucky to have found Plan B Plumbing because they carried out a critical roof repair for us promptly and I am very happy with the result. I ...Read more find the find the quality of their work excellent and their written report on completion of the job was thorough and informative. I found Anthony easy to communicate with and he was friendly and knowledgable and has a can-do attitude I greatly appreciate. My experience with Plan B Plumbing has been everything I hoped for. I will use their services again in future without hesitation. Show less

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John B

Anthony and Terry arrived on time they were professional, very friendly and worked very efficiently in short did a great job. That combination is all ...Read moretoo rare these days from my experience. I'll be keeping their number for future work. Anthony also has excellent taste in footy teams (Terry not so much:) Thanks for a great job Cheers JohnShow less

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Tim M

Having an experienced roof plumber makes all the difference. I've had 3 visits at our property and Plan B were the only ones that could identify the i ...Read moressue. The roof plumber that came out was very clear about expectations, explained everything clearly so a novice like me could understand and outstanding customer service. Highly recommend.Show less

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Larn B

I really appreciate the prompt and professional service. Navigating a reported mould is a really tricky thing to problem solve. I've done a lot of rea ...Read moreding on ventilation, condensation and mould! We have found your business to be extremely professional and I'll be recommending your services to our managing agent.Show less

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Gabe L

I just wanted to send you both a quick note to say Thank You for your prompt response and assistance. I also wanted to let you both know that Terry wh ...Read moreo attended this morning was an absolute pleasure to deal with. Very professional, prompt and nothing was too difficult. In my opinion a credit to your business.Show less

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Sylvia R

We had Plan B Plumbing Solutions Pty Ltd at our home in June, replacing storm water pipes and downpipes. Absolutely impressed with the quality of work ...Read more, and the manner in which the men conducted themselves. They went over and above requirements, made sure they cleaned up everything, took their rubbish away, were courteous and helpful. I would recommend them to anyone who needs trustworthy, reliable, honest 'tradies'!Show less

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Nina L

Booked a time, they arrived when they said they would, they did the work then cleaned up. Job done. We highly recommend this Tradie and his Team. They ...Read more know their stuff. It’s a 5 star recommendation from us ! Thank you Plan B Show less

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Tash & Mike K

Thank you for your prompt service in getting to our property and for resolving our issue fast. Very professional and friendly. Highly recommend :) ...Read more know their stuff. It’s a 5 star recommendation from us ! Thank you Plan B Show less

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