Hear what our clients have to say about their experience with the team at Plan B Plumbing, the go-to hot water plumbers in south-east Melbourne.

The Plan B Team was amazing! Terry came to our house to investigate issues with flooding in the backyard. He was very profesional, trustworthy and clean. He explained everything really well and gave us different options to solve the problems we had. He conducted the works in a timely and efficient manner, leaving everything clean once done. Emily in the office was lovely to deal with, always willing to explain everything and contact the plumbers with any questions we had. Highly recommended!
Alejandra Eyzaguirre
Narre Warren
Thank you for easing a part of a stressful process by being prompt and efficient in attendance and workmanship. Communication throughout the process has been clearly outlined and queries attended to just as prompt. Overall you have provided excellent customer service!
After numerous stressful dealings with tradesmen, I tend to rank visits by them below a trip to the dentist. Therefore, I was pleasantly surprised last week with the service I received from Plan B Plumbing Solutions and in particular, Terry. He was spot on time and, the assistance he gave me when attending a 'make safe' call at my home was excellent. Not only were his friendliness, helpfulness and professionalism so appreciated, but the repair he did for me has been rated as 'excellent' by another plumber. So, a huge thank you to him. My faith in tradies has been somewhat restored.
Karen Hastings
Dingley Village
I really appreciate the prompt and professional service. Navigating a reported mould is a really tricky thing to problem solve. I've done a lot of reading on ventilation, condensation and mould! We have found your business to be extremely professional and I'll be recommending your services to our managing agent.
Larn. B
I just wanted to send you both a quick note to say Thank You for your prompt response and assistance. I also wanted to let you both know that Terry who attended this morning was an absolute pleasure to deal with. Very professional, prompt and nothing was too difficult. In my opinion a credit to your business.
Gabe. L
Having an experienced roof plumber makes all the difference. I've had 3 visits at our property and Plan B were the only ones that could identify the issue. The roof plumber that came out was very clear about expectations, explained everything clearly so a novice like me could understand and outstanding customer service. Highly recommend.
Tim. M
We had Plan B Plumbing Solutions Pty Ltd at our home in June, replacing storm water pipes and downpipes. Absolutely impressed with the quality of work, and the manner in which the men conducted themselves. They went over and above requirements, made sure they cleaned up everything, took their rubbish away, were courteous and helpful. I would recommend them to anyone who needs trustworthy, reliable, honest 'tradies'!
Sylvia. R
Melton South
Booked a time, they arrived when they said they would, they did the work then cleaned up. Job done. We highly recommend this Tradie and his Team. They know their stuff. It’s a 5 star recommendation from us ! Thank you Plan B
Plan B Plumbing were fantastic. From the first contact they were professional and great to deal with. Prompt service, were here when they said they would be and friendly people who explained everything nicely. Highly recommended. Thankyou again, Kingston will be using you again without hesitation.

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